Why Choose Empathy UK?

Empathy UK are a family owned, customer orientated, independent company with no shareholders to satisfy. We pride ourselves on providing clear, professional advice. We will strive to understand your wishes, answer your questions and only offer you the most suitable Funeral Plan that meets your needs and budget.

We want to make sure you’re happy and that we can give you the service and Plan that’s suitable for you, which is why we give you the longest fee-free cancellation period on the market, so you can take your time and make sure our Plans are right for you.

Benefits Of An Empathy Plan

  • The best value Plans on the market.
  • Available to everyone – no medical questions, no age restrictions.
  • Guarantee to provide the funeral you request, whenever it’s required.
  • Cremation fees fully covered on all Plans (other providers charge extra).
  • You’re protected by our market leading cancellation terms.
  • Request your money back at any time.
  • Free Will writing service available.
  • Free bereavement advice – help and support for loved ones when they most need it.
  • Flexible long term payment options available up to 15 years.
  • Funds held safely in an independent special purpose Trust Fund.
  • Transfer your Plan to another person at any time.
  • No hidden costs or extra fees for ‘admin’ services or amendments.
  • Specific product more suitable than Life Insurance or Savings Plans.
  • Highly trained, professional and friendly staff and simple, easy to follow application procedure.
  • Ability to buy online

The Empathy Trust

Your Empathy UK Funeral Plan fund payments are paid into the ‘Empathy UK Trust’, a completely independent and secure Trust Fund set up to meet the requirements of Articles 50 and 60 of the Financial Services and Markets Act 2000 (and therefore complies with FCA regulations).

Non-profit Trust Fund

The Empathy UK Trust operates entirely independently of Empathy UK Funeral Plans. The Trust is run by a Board of Trustees who are supported by key professionals including FCA regulated fund managers and IFoA and FRC regulated actuaries, who review the Fund regularly to ensure that it is fit for purpose.

The Trustees manage the Trust funds on behalf of the Planholders. The Trust is not profit making and it’s sole purpose is to safeguard the future provision of funeral costs. The Trust ensures your funds are protected so that sufficient resources are always immediately available, ensuring we can supply the funeral you have paid for when the time comes.

If you have any questions you can contact us at any time, free and without obligation, on 0800 035 5729 or by email to info@empathyfuneralplans.co.uk.

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